This Refund Policy explains the conditions under which Unique Soft Developers may issue refunds for software development, website design, mobile applications, ERP, CRM, AI solutions, cloud services, and digital marketing services.
Read Policy
At Unique Soft Developers, we believe in transparency, fair business practices, and customer satisfaction. This Refund Policy explains when refunds may or may not be available for our products and professional services.
Every project is planned with clearly defined scope, deliverables, milestones, timelines, and pricing. Our goal is to ensure complete client satisfaction throughout the project lifecycle.
Because most of our services involve customized software development and professional consulting, refunds are handled based on project progress, contractual agreements, and applicable laws.
Contact Support
Here's a quick overview of how refund requests are handled.
Every refund request is reviewed individually based on the signed agreement and project status.
Custom-built software, websites, ERP, CRM, and mobile applications are generally non-refundable once development has started.
Refunds, when approved, are processed using the original payment method whenever possible.
Approved refunds are generally processed within 7–14 business days, subject to banking timelines.
Project quotations and signed agreements take precedence over general refund guidelines.
Our support team works with clients to resolve concerns before considering refund requests.
Refund eligibility depends on the type of service, project stage, contractual obligations, and applicable laws. We encourage customers to carefully review all project proposals, quotations, and agreements before making any payment.
Last Updated: July 25, 2026
Refund requests are reviewed individually based on the type of service, project stage, signed agreement, and applicable laws. Approved refunds are processed only after internal verification.
The following services are generally non-refundable once work has commenced:
Clients may request project cancellation at any time. If work has already started, charges will apply for completed milestones, consultation hours, design work, development effort, licenses, and third-party expenses incurred.
Projects delivered in milestones are billed separately. Completed and approved milestones are considered final and are not eligible for refunds.
Monthly maintenance, hosting, cloud services, SaaS subscriptions, and support retainers are generally non-refundable once the subscription period has started unless otherwise stated in writing.
Before initiating a chargeback or payment dispute, clients are encouraged to contact our support team so that we can attempt to resolve the issue promptly.
Approved refunds are normally processed within 7–14 business days. Processing time may vary depending on payment gateways, banks, or financial institutions.
Unique Soft Developers reserves the right to consider exceptional refund requests on a case-by-case basis where fairness, contractual obligations, or legal requirements justify such action.
Refund requests should include your project reference, invoice number, payment details, and the reason for the request. Our support team will review the information and respond as soon as reasonably possible.
This Refund Policy may be updated periodically. Any revised version becomes effective immediately upon publication on this website.
Our goal is to maintain transparency, fairness, and professional business practices.
Clear quotations and milestone-based payments help avoid misunderstandings.
Every refund request receives a fair review according to project agreements and applicable laws.
Approved refunds are processed promptly through the original payment method whenever possible.
If you have questions regarding payments, cancellations, or refund eligibility, please contact our support team.
billing@uniquesoftdevelopers.com
+91 8051112344
www.uniquesoftdevelopers.com
India
This Refund Policy is effective from 25 July 2026 and remains in force until updated or replaced on this website.